Privacy Policy

We may collect personal and business-related information from you when you:

• Visit our website
• Register as a brand or partner
• Contact us
• Subscribe to communications
• Use our services
• Submit forms or applications

The information we collect may include:

Business & Contact Information

• Full name
• Company or brand name
• Email address
• Phone number
• Country and business location
• Job title or role

Technical & Usage Information

• IP address
• Browser type
• Device information
• Operating system
• Website activity and usage behavior
• Referral sources
• Cookies and analytics data

Transaction & Operational Information

If you use our platform or services, we may collect:

• Order information
• Shipping and fulfillment data
• Payment-related information
• Customer support communications

We use the information we collect for the following purposes:

To Provide Our Services

• Manage brand onboarding
• Facilitate logistics and fulfillment
• Process transactions and payments
• Provide customer and operational support
• Enable marketplace and ecommerce services

To Improve Our Platform

• Analyze platform usage
• Improve user experience
• Develop new features and services
• Maintain platform security and performance

To Communicate With You

• Respond to inquiries and support requests
• Send service updates and operational notices
• Provide marketing communications where permitted

For Legal & Security Purposes

• Detect fraud or abuse
• Enforce our terms and policies
• Comply with legal obligations
• Protect our legal rights and business interests

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Enhance user experience
• Support marketing and analytics activities

You may manage cookie preferences through your browser settings.

We may share information with trusted third parties where necessary to operate our business and provide our services.

These may include:

• Logistics and fulfillment providers
• Payment processors
• Cloud hosting and infrastructure providers
• Analytics providers
• Marketing and communication tools
• Customer support systems
• Legal and professional advisors

We may also share information:

• To comply with legal obligations
• In connection with a merger, acquisition, or business transfer
• To protect the rights, security, and integrity of ZED Global and its users

We do not sell personal data to third parties.

As a cross-border platform, information may be processed or stored in countries outside your country of residence.

We take appropriate safeguards to protect personal data during international transfers in accordance with applicable laws.

We retain information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain operational records

Retention periods may vary depending on the nature of the information and legal requirements.

We implement reasonable technical and organizational measures designed to protect personal data against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration or destruction

However, no internet-based service can be guaranteed to be completely secure.

Depending on your location and applicable laws, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable
• Request data portability

To exercise your rights, please contact us using the details below.

You may opt out of marketing emails at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

Please note that operational or service-related communications may still be sent where necessary.

Our website or platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party platforms.

Our services are intended for businesses and individuals aged 18 or older.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect:

• Legal requirements
• Operational changes
• Platform improvements

Updated versions will be posted on this page with a revised "Last Updated" date.